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• As a Customer-centric measure in administration total Computerisation and Networking to bring in   for greater transparency, accountability in administration has been taken up at a cost of Rs. 5.5   crores.

• Comprehensive, Informative and interactive website www.bdabangalore.org is providing all day to   day transactions to public.

• 24x7 automatic complaint registration no 155302 is providing grievance redressal service to public.