• As a Customer-centric measure in administration total Computerisation and Networking
to bring in for greater transparency, accountability in administration has been
taken up at a cost of Rs. 5.5 crores.
• Comprehensive, Informative and interactive website www.bdabangalore.org is providing
all day to day transactions to public.
• 24x7 automatic complaint registration no 155302 is providing grievance redressal
service to public.